POSH PETS' Business Policies

• Pets are groomed on a first-come, first-served basis.
• Pets are accepted for grooming between the hours of 9 AM and 1 PM. Pets presented after 1 PM may be accepted for grooming at the discretion of the groomer.
• Pets must be left in the care of Posh Pets for the duration of their grooming; owners will be contacted by phone when grooming is completed and pets are ready for pick-up.
• An additional $20 holding fee is charged for pets not picked-up within 2 hours of notification that their grooming is completed.
• Walk-ins are accommodated on a space available basis before 1 PM on weekdays, but not on weekends or day before holidays.
• Infirm, aggressive, and pets with injuries or special needs will be referred to veterinarians for grooming or boarding.
• Pets are never sedated for services at Posh Pets.
• Special services, such as teeth brushing, are charged in addition to the basic grooming rate.
• No cash refund for returned merchandise; store credit or exchange only with sales receipt. Merchandise must be unused, in its original packaging, and returned within 14 days of purchase.

POSH PETS' Boarding Policies

• Current certificate of vaccination must be presented.
• Dogs must be vaccinated for Rabies, DHPP, and Bordatella (Canine Cough, within 6 months of boarding).
• Cats must be vaccinated for Rabies, and should be for FVRCP, and Leukemia.
• Ten percent (10%) discount on stays of 8 days or more.
• Pick-up before 1 PM on last day of stay or full day rate applies.
• Medications will be administered for an additional fee.
• Boarding rates may be higher during holiday periods.
• Fifty percent (50%) of total boarding cost must be paid when pet is dropped-off. Other 50% must be paid when pet is picked-up.
• Boarding pets are cared for every day. However, pets may not be picked-up or dropped off on holidays or other days when Posh Pets is closed for business. The full day's boarding rate will be charge for pets boarding on days when Posh Pets is closed for business.
• Posh Pets reserves the right to estimate the size and weight of dogs and to determine applicable boarding rates at its discretion.
• All goods and services are subject to applicable sales tax.